Search for  in 
spain jobs
backprinttell a friend

Iberia cannot cancel return tickets if passengers don't make outbound journey
ThinkSpain , Monday, September 24, 2012

A commercial court in Madrid has ruled that three clauses in Iberia's contract of carriage are "abusive", including the so-called 'no-show clause' that allows the airline to cancel a return ticket if the passenger has not used the outbound ticket, considering that to be no reasonable justification for such action.

The court's decision came after the Spanish Consumers' Association (OCU) launched a lawsuit against the airline in July last year.

Specifically, the court declared invalid the Iberia clause which says that "if necessary" it may be represented by another company, and even use other companies' aircraft, and alter or omit stopovers.

Similarly, the judge described as "abusive" that the airline should not assume responsibility for making connections with other flights in the destination.

It also called the 'no-show clause' invalid, saying the airline had no right to cancel the return leg of a ticket if the passenger had not used the outbound ticket, saying there was no reasonable justification for this rule.

It also rejected outright the airline's policy of not allowing passengers with subsidised tickets to board if they could not provide proof of their status as a family with three or more children, describing the punishment as "disproportionate".

Sources say the airline plans to appeal against the ruling to the Provincial Court of Madrid.

OCU has launched several lawsuits against other airlines such as Spanair, Vueling and Ryanair recently, recording legal victories against the first two, with the case against the 'low-cost' Irish company due to be heard on October 24th.

Print Share Article RSS News Feed
print tell a friend stumble it!  delicious  digg it!  facebook   rss feed View feed | Add to my RSS reader rss feed

Latest ThinkSpain News
'Guard bull' stops scrapyard thieves after seven break-ins
Animals/Pets - (25/10/2016)
Ford Spain marks 40 years of success: Staff-centre policies and wise investment make firm a role model in Europe
Transport (inc Motoring) - (25/10/2016)
'Creepy Clowns' reach Spain
Crime/Incidents - (25/10/2016)
Latest Transport (inc Motoring) articles
Ford Spain marks 40 years of success: Staff-centre policies and wise investment make firm a role model in Europe
Alicante/Cast./Valencia  - (25/10/2016)
Monthly travel passes €10 cheaper in Spain than the average European city
Spain  - (23/10/2016)
Madrid transport authority assures airport metro line will not close until after FITUR and coaches will be provided
Madrid  - (20/10/2016)
Follow thinkSPAIN on
Facebook Twitter
Spanish news archive Costa Blanca news Costa del Sol news Alicante news Castellon Valencia news Barcelona news Catalonia Costa Brava news Madrid news Tenerife news Canary Islands Malaga news Marbella news Andalucia news Sevilla news Costa Almeria news Murcia news Costa Calida Aragon news Asturias news Balearic news Mallorca Menorca news Ibiza Basque news Bilbao Cantabria news Castilla La Mancha news Castilla Leon news Extremadura news Galicia news La Rioja news Navarra news Spanish Travel Tourism news Spanish Property Spain directory services Spanish Jobs in Spain Postcodes Spanish weather Spain History Spanish Culture Flamenco dancers Sevillanas Bullfighting bullfight bull fighting matador bullfighter Spanish Education Spain Schools Facts about Spain Clubs in Spain mortgages Spanish bank Spain banking Spanish banks Spain inheritance Spanish wills Spanish healthcare in Spain Working in Spain work Spanish employment Driving Spain cars Spanish car Spain Tax & Spanish Residency Property in Spain for Sale Spanish property to rent Spain holiday lets Spain news Spanish Properties costa blanca weather costa del sol weather local news/info Spanish estate agents Off Plan property Spain | Costa Blanca property | Costa del Sol property | Costa de la Luz property | Costa Brava property | Costa Almería property | Costa Cálida property | Costa Valencia property | Costa Azahar property | Costa Dorada property | Costa Garraf property | Costa Maresme property | Costa Vasca property | Costa Verde property | Costa Tropical property | Rías Altas property | Rías Baja property
© 2003-2016 Think Web Content, S.L. - All rights reserved