Search for  in 
spain jobs
backprinttell a friend

Widow spends 56 hours on premium-rate phone line 'to get her son a job', and receives €1,400 bill
thinkSPAIN , Thursday, March 17, 2016

A PENSIONER in Murcia spent 56 hours on the phone to a premium-rate number because she thought she would be able to get a job for her son.

The 68-year-old widow had seen a helpline number flash up on the TV, and she kept on hold for over two full days keeping herself awake with endless cups of coffee and Coca-Cola.

According to the caller, she had been watching a television programme which talked about long-term unemployment and ended with, “call us and we'll help.”

Her son, 36, has been unable to find a job despite every effort and is extremely depressed as a result, and has to live with his mum who only receives a widow's pension.

This is not enough to cover essential household bills, and she thought the TV helpline would 'get a job for her son'.

Despite trying for a full 56 hours, she did not get through and started to suspect it may be a fraud.

Her fears were confirmed when she received a phone bill for €1,400.

She went to Thader Consumo, a consumer attention office, who report that the pensioner had 'no idea' what a premium-rate number was.

They explained these numbers are required by law to inform the caller of the price per minute, but she did not remember hearing this.

Thader Consumo contacted the telephone company and managed to get a substantial reduction in the bill, and arrange for the woman to pay the surplus in instalments.



Print Share Article RSS News Feed
print tell a friend stumble it!  delicious  digg it!  facebook   rss feed View feed | Add to my RSS reader rss feed

Latest Murcia News
San Pedro del Pinatar to fine beach-goers €750 for ball games, urinating in the sea or nudism – even on its naturist beach
Travel/Tourism - (5/7/2017)
Boat with five dead African migrants found off Murcia coast
Crime/Incidents - (17/6/2017)
Explosive device found on Mar Menor beach
Crime/Incidents - (21/5/2017)
Latest Crime/Incidents articles
Police shoot five terrorists in replica attack in Cambrils which claims one life
Catalonia  - (18/8/2017)
Barcelona attack leaves 13 dead; terrorist in custody
Catalonia  - (17/8/2017)
Tourists and coach driver in on-street punch-up in Ibiza
Balearic Islands  - (15/8/2017)
Follow thinkSPAIN on
Facebook Twitter
© 2003-2017 Think Web Content, S.L. - All rights reserved