You like to work in Customer Service? Are you pro-active person and have professional telephone manner? The Company....
Assistant Manager - Gran Canaria
Assistant Manager - Gran Canaria
- Job Type:
Employee - Permanent
- Job Status:
- Study Level:
Assistant Manager - Suncare Advisory Services - Canary Islands
For over 26 years we have provided Suncare Advisory services to many major British, German & Scandinavian tour operators, hotels and resorts throughout Spain, Portugal, Cyprus and the USA. We are instrumental in ensuring both major accommodation chains and individual hoteliers comply with current legislation.
We recommend the world's best 100% Natural Skin Care, Sun Protection, and Tanning Products. These exquisite formulations are the richest, most effective and exotic blends of the finest natural ingredients available anywhere. Natural Tone Organic Skincare protects skin while safely achieving a deep, dark and long-lasting tan. Our exclusive formulas eliminate sun burn while hydrating the skin and our Rose Hip Aloe is a favorite everyday hydrating moisturiser.
Due to continued growth, we require an English-speaking energetic, enthusiastic, passionate and motivated Manager to join our extremely busy and successful programs in Spain or Cyprus.
Successful candidates will be trained in one location and subsequently based in another and must be flexible geographically. The role could be based in any of our current or future resorts.
-Proven sales abilities and be target driven
-Fluency in English (written & spoken)
-Geographical flexibility during first 3 months due to extensive training
-Experience in managing a team & a natural team leader
-Solid customer service skills
-A passion to develop and grow the business
-Excellent communication skills
-Driving license & EU passport
Key Responsibilities include:
-Reporting into Regional Manager
-Managing a team of 6 staff or more.
-Responsible for day to day resort operations.
-Full financial control of resort & responsibility for all company monies & banking.
-To achieve yearly area sales and expenditure targets in line with budget.
-Continued resort growth through acquisition of hotel pool areas and Tour Operator welcome meetings.
-Ongoing Relationship Management with Tour Operators, Hotels and Resorts.
-Control of all resort stock and reporting of stock levels for re-orders.
-Responsible for checking staff stock twice a week and office stock daily.
-General administration and daily liquidation.
-Responsible for Recruitment, training & performance management of all new staff during induction periods and to meet ongoing training needs.
-Ensuring a high standard of customer service through good communication skills, product knowledge and a professional and caring manner.
-Promoting sales of our products to customers through microphone pitches, one to one selling and after sales service.
-Deliver team communication meetings with all staff on a weekly basis.
-To ensure effective rota management so all pools and welcome meetings are covered in case of staff illness or staff shortage.
-To manage staff to maximise their earning potential by helping them set. individual targets and working with them to achieve these.
-To ensure that staff are adhering to company standards i.e. general appearance, excellent customer service and great attitude.
-Responsible for managing all equipment and company assets are serviced, in good working order and accounted for.
Applications in English with dedicated cover letter, recent photo and full CV by clicking on 'Apply for this Job' below.