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José María Lorza set off from the station in his home town of Ferrol on Spain's far north-western coast, unable to buy a ticket due to machines being out of order.
Once he arrived in Ribadeo, where he travels to regularly, there was no conductor to check his ticket at the other end – a station with no barriers which require a ticket to pass through.
He went to the station information office and asked for a complaint form.
“A ticket for this journey costs me €2, but if nobody checks them or you can get on the train without buying one, how long are we going to have the service for before it's disbanded because it makes a loss?” Lorza queried.
“The rail service from Ferrol to Ribadeo is essential for the area, but if this is how it's managed, how long is it going to last?”
Lorza's comments about the 'free ride' is just part of his wider complaint about the neglect the route suffers from and the fact that its 'poor management' goes against authorities' ongoing campaigning for people to use public transport more often instead of taking their cars.
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