Privacy Policy

Note that this translation of the legally binding Spanish version is for informational purposes only.

In accordance with current regulations on the protection of personal data, you are informed that the personal data collected through this Website will be processed by Think Web Content SL in its capacity as Data Controller.

The purpose of the collection and automated processing of personal data is to maintain the commercial relationship and to carry out information, training, advisory and other activities specific to Think Web Content SL.

These data will only be disclosed to those entities that are necessary for the sole purpose of fulfilling the purpose set out above.

Think Web Content SL adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), which repealed the former LOPD.

The user may, at any time, exercise the rights of access, objection, rectification, erasure, restriction of processing and portability recognised in the aforementioned EU Regulation. The user may exercise these rights by email to: data@thinkspain.com or at the following address: C/ Thomas Alva Edison 7, C.P. 46980 - Paterna (Valencia), for which we may request documentation proving their identity if necessary. Likewise, the user may file a complaint with the Spanish Data Protection Agency (www.aepd.es).

The user declares that all the data provided by them are true and correct, and undertakes to keep them updated, notifying Think Web Content SL of any changes.

Purpose of processing personal data:

For what purpose will we process your personal data?

At Think Web Content SL, we will process your personal data collected through the Website: https://www.thinkspain.com, for the following purposes:

To comply with the company’s commercial, employment, corporate and accounting obligations.
To provide its services in accordance with the specific needs of clients, in order to fulfil the contracts entered into by the company.
For security or fraud prevention purposes.
To send promotional information electronically.
To handle, manage and respond to requests for information or communications sent by the user through any of the contact channels enabled on the website.
To manage user registration and access to the platform, including the creation and maintenance of their personal profile, saved searches and property alerts, on the basis of the performance of the contractual relationship (Art. 6.1.b GDPR).
To create search-preference profiles in order to show you properties that may be of interest to you, based on your consent or on the legitimate interest of personalising the user experience. Under no circumstances will these recommendations have significant legal effects on you.

We remind you that you may object to the sending of commercial communications by any means and at any time by sending an email to the address indicated above.

The fields in these records are mandatory, and it will not be possible to fulfil the stated purposes if these data are not provided.

Cookies and tracking technologies

The website uses its own and third-party cookies for different purposes (technical, analytical, advertising and personalisation). We inform you that you may configure your cookie preferences at any time through the settings panel available on our website, as well as through your browser settings. For more information, please consult our Cookie Policy available on the website.

How long are the personal data collected retained?

The personal data provided will be retained for the time necessary to fulfil the purpose for which they were collected and, in any case, for the legally established periods: client and contracting-party data, 6 years from the last provision of services (Commercial Code); tax and invoicing data, 4 years (General Tax Law); data relating to commercial electronic communications, 1 year from sending (LSSI); registered-user data, while the account remains active and, after cancellation, for the time necessary to deal with any possible claims. Once these periods have elapsed, the data will be securely erased or anonymised.

Legal basis:

The processing of your data is carried out on the following legal bases, which legitimise such processing:

Compliance with legal obligations in order to fulfil the legal, tax, accounting or administrative obligations applicable to Think Web Content SL.
The request for information and/or the contracting of the services of Think Web Content SL, whose terms and conditions will in all cases be made available to you prior to any possible contracting.
Free, specific, informed and unambiguous consent, insofar as we inform you by making this privacy policy available to you, which, after reading it, you may accept, if you agree, by means of a statement or a clear affirmative action, such as ticking a box provided for this purpose.
Legitimate interest in handling the request and/or enquiry sent through any of the enabled contact channels, as well as for fraud prevention and website security.

If you do not provide us with your data, or if you provide them incorrectly or incompletely, we will be unable to handle your request, making it entirely impossible to provide you with the information requested or to carry out the contracting of the services.

Origin of the data and method of collection

The personal data we process have been provided directly by you. If you provide us with data belonging to other persons, you guarantee that you have their express consent and that you have informed them of the content of this Policy. You also release us from any liability arising from any breach of this obligation.

Accuracy of personal data

The data subject guarantees that the data provided are true, accurate, complete and up to date. They will inform us of any modification to the data provided through the channels indicated in the header of this policy.

Recipients:

We inform you that, as a result of the contracting of the online marketing tool Mailchimp, your data may be transferred to the service provider located outside the European Economic Area, The Rocket Science Group LLC d/b/a Mailchimp, an entity located in the USA at 675 Ponce De Leon Avenue, Northeast Suite 5000, Atlanta, GA 30308, USA, acting as data processor, in order to carry out internal communications about projects, activities, news or updates related to Think Web Content SL. In this regard, we inform you that Mailchimp is covered by the EU-US Data Privacy Framework agreement (adequacy decision of 10 July 2023).

Likewise, as a result of the services provided by Amazon Web Services, Inc. (AWS) for the hosting of the website, international data transfers may occur. If international data transfers outside the European Economic Area take place, they are carried out with appropriate safeguards, pursuant to the AWS Data Processing Addendum (DPA), which incorporates the Standard Contractual Clauses approved by the European Commission, ensuring a level of protection equivalent to that required by the GDPR. More information on AWS data protection compliance can be found at: https://aws.amazon.com/compliance/gdpr-center/

As a general rule, data will not be disclosed to additional third parties, except in the following cases:

— To advertising real estate agencies: when the user contacts an agency through the forms enabled on the website, their contact details (name, email address, telephone number and message) will be disclosed to that agency, in its capacity as an independent data controller, for the purpose of handling the user’s request. We recommend that you consult each agency’s privacy policy to find out how they will process your data once received.

— Due to a legal obligation, when required by applicable regulations (Tax Administration, State Security Forces and Corps, courts or other competent authorities).

— To service providers acting as data processors in accordance with Article 28 of the GDPR, with whom the corresponding data processing agreements have been signed, guaranteeing compliance with data protection regulations.

Data collected by users of the services

In cases where the user includes files containing personal data on shared hosting servers, Think Web Content SL is not responsible for the user’s failure to comply with the GDPR.

Intellectual property rights https://www.thinkspain.com

Think Web Content SL owns all copyright, intellectual property, industrial property, know-how and any other rights related to the contents of the website https://www.thinkspain.com and the services offered on it, as well as the programs necessary for its implementation and the related information.

The reproduction, publication and/or non-strictly private use of all or part of the contents of the website https://www.thinkspain.com is not permitted without prior written consent.

Intellectual property of the software

The user must respect the third-party programs made available to them by Think Web Content SL, even if they are free and/or publicly available.

Think Web Content SL holds the necessary exploitation and intellectual property rights to the software.

The user does not acquire any right or licence, by virtue of the contracted service, over the software necessary for the provision of the service, nor over the technical information used to monitor the service, except for the rights and licences necessary for the fulfilment of the contracted services and only for the duration thereof.

For any action that exceeds the fulfilment of the contract, the user will require written authorisation from Think Web Content SL. The user is prohibited from accessing, modifying or viewing the configuration, structure and files of the servers owned by Think Web Content SL, and will assume civil and criminal liability arising from any incident that may occur on the servers and security systems as a direct consequence of negligent or malicious action on their part.

Intellectual property of hosted content

The use of the services provided by Think Web Content SL in a manner contrary to intellectual property legislation is prohibited, and in particular:

Any use that is contrary to Spanish law or that infringes the rights of third parties.
The publication or transmission of any content that, in the opinion of Think Web Content SL, is violent, obscene, abusive, illegal, racist, xenophobic or defamatory.
Cracks, software serial numbers or any other content that infringes third-party intellectual property rights.
The collection and/or use of personal data of other users without their express consent or in breach of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
The use of the domain’s mail server and email addresses to send unsolicited bulk email.

The user is fully responsible for the content of their website, the information transmitted and stored, hyperlinks, third-party claims and legal actions relating to intellectual property, third-party rights and the protection of minors.

The user is responsible for complying with the laws and regulations in force and the rules concerning the operation of the online service, electronic commerce, copyright, the maintenance of public order, as well as universal principles of internet use.

The user will indemnify Think Web Content SL for any expenses arising from Think Web Content SL being named in any case whose responsibility is attributable to the user, including legal defence fees and costs, even in the event of a non-final court decision.

Protection of hosted information

Think Web Content SL makes backup copies of the content hosted on its servers; however, it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the full restoration of data deleted by users, as such data may have been deleted and/or modified during the period of time elapsed since the last backup copy.

The services offered, except for specific backup services, do not include the restoration of content preserved in backup copies made by Think Web Content SL when such loss is attributable to the user. In this case, a fee will be determined according to the complexity and volume of the recovery, always subject to prior acceptance by the user.

The restoration of deleted data is only included in the price of the service when the loss of content is due to causes attributable to Think Web Content SL.

Commercial communications

In accordance with the LSSI, Think Web Content SL will not send advertising or promotional communications by email or other equivalent means of electronic communication that have not previously been requested or expressly authorised by the recipients thereof.

In the case of users with whom there is a prior contractual relationship, Think Web Content SL is authorised to send commercial communications relating to Think Web Content SL products or services that are similar to those initially contracted with the client.

In all cases, the user, after proving their identity, may request that no further commercial information be sent to them through the Customer Service channels.